Privacy Policy
Privacy Policy
Last Updated: 01/22/2026
At Tyler Polk Trust, L.L.C., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request information, or engage with our services.
1. Information We Collect
Personal Information: When you contact us, submit an inquiry, request a consultation, or subscribe to communications, we may collect:
Name, Email address, and Phone number.
Project details or service inquiries.
Property location or build-related information voluntarily provided.
Payment information (processed securely through third-party systems).
Automatically Collected Data: We may collect non-identifiable information such as IP address, browser type, and pages viewed to improve our website performance.
2. How We Use Your Information
We use your information to respond to inquiries, schedule consultations, provide project updates, and send appointment reminders or service updates.
3. SMS Consent & Usage
We obtain consent for SMS communications in the following ways:
Direct Opt-in: When you provide your phone number via our website contact forms, lead forms, or during a consultation request, you may be asked to check a box or provide verbal/written consent to receive text messages.
Usage: We use SMS primarily for functional purposes, including scheduling confirmations, project status updates, and responding to direct inquiries you have initiated.
Carrier Liability: Please note that mobile carriers are not liable for delayed or undelivered messages.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share limited information only with trusted service providers that support our business operations (e.g., CRM platforms, payment processors).
A2P Required Language: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Additional Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or technical support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information. Access to data is limited to authorized personnel and trusted partners. When information is no longer required, it is securely deleted or anonymized.
6. Your Rights & Choices
You may request to access, update, or delete the personal information we hold about you. You may also opt out of promotional communications at any time.
7. Cookies
Our website may use cookies to enhance user experience. You may disable cookies through your browser settings; however, this may affect certain site functionality.
8. SMS Opt-Out Procedures
You may opt out of receiving text messages from Tyler Polk Trust, L.L.C. at any time by replying STOP to any message you receive. After receiving your request, we will send a confirmation message and cease further text communications. For assistance, reply HELP or contact us via email.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 760-606-9560